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  • Confirming That You're Logged in to Your School Account
  • Admin Reports: "Classrooms Not Displayed"
  • Troubleshooting Checklist
  • Technology Requirements
  • Technology Implementation Guide
  • Contact Zearn Support
  • Can I Use Zearn on an Android Device?
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  • Report Blank or Not Printing in Color?

Admin Reports: "Classrooms Not Displayed"

When viewing Admin Reports within a Zearn Math School Account, District and School Admins will see all classrooms where students have joined the classroom by logging into their Zearn accounts for the first time. If some classrooms are not appearing in these reports, it is because students have not yet joined the classroom. Below are three common reasons why students may have not yet joined their classrooms:

Classrooms are not yet using Zearn Math
Is your school new to Zearn? Visit this section of our Help Center for resources to help teachers get started with Zearn Math.

Classrooms are using Zearn Math through Individual Accounts 
With a Zearn Math School Account, schools and districts have access school-wide dashboards to track and assess student learning. If teachers and students have previously used Zearn Math with Individual Accounts, they need to login with the School Account credentials provided during rostering. If using Clever to access Zearn, ensure students are logging in with their Clever credentials.  Review our step-by-step guide to logging into your Zearn School Account with Clever.

Classroom rosters need updating
It is possible that school rosters are out of date. Click here for information on how to manage your School Account Rosters.

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