Admin Reports: "Classrooms Not Displayed"

When viewing Admin Reports within a Zearn School Account, District and School Admins will see all classrooms where students have joined the classroom by logging into their Zearn accounts for the first time. If some classrooms are not appearing in these reports, it is because students have not yet joined the classroom. Below are three common reasons why students may have not yet joined classrooms:

Classrooms are not yet using Zearn Math
Is your school new to Zearn? Visit this section of our Help Center for resources to help get teachers started with Zearn Math.

Classrooms using Zearn Math through Individual Accounts 
With Zearn School Account, schools and districts have access school-wide dashboards to track and assess student learning. If teachers and students have previously used Zearn Math with Individual Accounts, they need to login with the School Account credentials provided during rostering. If using Clever to access Zearn, ensure students are logging in with their Clever credentials! This Help Center article has a step-by-step guide to logging into your Zearn School Account with Clever.

Classroom rosters need updating
It is possible that school rosters are out of date. This Help Center section has information on managing the rosters of your School Account.