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  3. Troubleshooting & FAQs

Articles in this section

  • Why Are Some of My Student's Lessons Being Skipped?
  • How Is Progress Saved in Digital Lessons?
  • Why Are Some Students in My Class Highlighted?
  • Can I Clear My Students' Lesson Badges?
  • How Can I Clear the Checkpoints?
  • Troubleshooting Checklist
  • Technology Requirements
  • Contact Zearn Support
  • Can I Use Zearn on an Android Device?
  • I Forgot My Password
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I Forgot My Password

Did your student forget their password? If so, see this article on student passwords.

Note: If you are part of a Zearn Math School Account that accesses Zearn via Clever or Classlink, we recommend reaching out to your Clever or Classlink administrator to reset your password. 

If you don't remember the password to your Zearn teacher or administrator account, you can easily reset it by following these steps:

  1. Navigate to Zearn.org and click I forgot my password.
  2. Enter the email address associated with your teacher account and click Send link.
  3. Check your email for a link to reset your Zearn password. If you don't see the email in your inbox, be sure to check your junk, spam, and clutter folders, as sometimes district filters catch the password reset email.

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